FAQs
RETURNS POLICY
Most items are manufactured by a print-on-demand company, so all products are unique and produced per order.
Returns or exchanges are not supported if a wrong size or colour has been ordered, or if a customer simply doesn’t like the product. There are sizing / measurement details on each apparel listing. Please reference these carefully to avoid receiving an item that doesn’t fit properly.
Please take care to provide the correct shipping details, as the vendor does not accept responsibility and cannot offer replacements or refunds.
If there are any issues with the order, like a manufacturing error, or printing issues and such, the customer is eligible for a replacement or a refund. Please email us at design@clintonjamesinteriors.com.au and attach images referencing your concern.
In case a replacement order is arranged, there is no need to send the original order back - you may discard or keep it as you wish.
WHAT’S WITH THE SHIPPING CHARGES?
Shipping charges are set by the individual suppliers and are totalled at checkout. Shirts/Singlets are charged at $7.50 for Australian delivery, while hats and accessories can vary as they are sent from the Americas, Europe or Asia
DELIVERY TIME
All of our clothing products are printed or embroidered to order.
From ordering to printing for Shirts and Singlets, the turnaround is roughly 7-10 days for printing, and then shipped via Australia Post.
Hats are embroidered to order from our on demand supplier in the the Americas
Items may be delivered separately as they come from different manufacturers.
WHAT IF I WANT TO TRY ON SOMETHING FIRST?
Our Tshirts and Singlets are printed on AS Colour shirts. Size charts are on each product page, however if you want to try on a shirt before buying, ASColour have stores all over Australia.
